Policy & Procedure

Since we are offering non-tangible irrevocable goods (with a 21 day trial for only $1) we do not issue refunds once the order has been completed and instructions to download the product has been delivered via ticket / email. As a customer you are responsible for understanding this before purchasing any product at our sites.

We offer a trial period for $1. After that, you will be automatically billed the renewal membership fee until you decide to cancel your membership. Instead of refunds, we allow you to use our system during your trial period for just $1 to evaluate it. If you decide to stay with us you don’t need to do anything, you will automatically be billed by our system. If you decide you don’t want to continue, you have to make that decision prior to the end of the last day of your trial, or before your next charge date. If you want to cancel please follow the process below and you can cancel your subscription yourself at any time and you will not be billed further.

Nevertheless, we realize that exceptional circumstances can arise with regard to the character of the product we supply.

Therefore, we do honor refund requests on the following grounds:

  • irreparable defects or malfunctioning inherent to the product; this reason is to be submitted to our support's approval. Notwithstanding testing all our products before release unexpected errors, or "bugs", may occur.
  • duplicate purchase of the same product by the same customer.

Failure to receive or download the product, as well as inability to install or use it due to deficient or inadequate software or hardware, or due to lack of related skills, does not constitute grounds for refund. Exceptions can only be made in case the same product is available in several formats, and only if relevant support ticket is filed within 48 hours from purchase. Operational requirements for each product are deemed read and understood before purchase. Valid email address must be provided for delivery.

Features / Products explicity described as "BETA" does not constitute grounds for refund.

No refunds will be issued for remote assist services or any other custom work.

Refunds are issued by TheOilMoney.com upon advice of technical support team and / or developer of the products. We endeavour to provide you with prompt and efficient professional assistance. All queries must be directed as follows:

Via the ticket system in your Account Manager:  https://theoilmoney.com/secure/member/helpdesk

Please allow 24-48 hours for our Support Team to get back to you on the problem.

Requests for a refund may be accepted within the period of 14 days after the order is placed. Each request must be accompanied by a detailed and grounded reasons why you apply for a refund.

By mutual consent, exchanges will be made to avoid refunds. Such exchanges will be offered on case by case basis.

TheOilMoney.com reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on this website.

How to Cancel

You can cancel your subscription at your convenience. To cancel, log into your Account Manager: https://theoilmoney.com/secure/member and click on the button: Payments History. Under the words Your Active Subscriptions you will find your current active subscription(s) with: Date, Invoice #, Product, etc. At the very end of that is the option to Cancel Subscription. Click on it and it will proceed to cancel the subscription.

Note: This will cancel the subscription and future payments. You will still have access to the Customer Center so if you wish to return / order our product you can use the same login information.

** U.S. Government Required Disclaimer - Commodity Futures Trading Commission Futures and Options trading has large potential rewards, but also large potential risk. There is a substantial risk of loss in trading futures, options and forex. Past performance is not necessarily indicative of future results. You must be aware of the risks and be willing to accept them in order to invest in the futures and options markets. Don't trade with money you can't afford to lose. This is neither a solicitation nor an offer to Buy/Sell futures or options. No representation is being made that any account will or is likely to achieve profits or losses similar to those discussed on this web site. The past performance of any trading system or methodology is not necessarily indicative of future results. CFTC RULE 4.41 - HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER-OR-OVER COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN. All trades, patterns, charts, systems, etc., discussed in this advertisement and the product materials are for illustrative purposes only and not to be construed as specific advisory recommendations. All ideas and material presented are entirely those of the author and do not necessarily reflect those of the publisher or TheOilMoney.com. No system or methodology has ever been developed that can guarantee profits or ensure freedom from losses. No representation or implication is being made that using the TheOilMoney.com methodology or system will generate profits or ensure freedom from losses. The testimonials and examples used herein are exceptional results, which do not apply to the average member, and are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual's success depends on his or her background, dedication, desire, and motivation.