This section is only applicable to the former TOM users who used the old 'Oil Well' indicator.
Were you a prior user of the "oil well" indicator at anytime in the past (prior to June 6th 2014)? If you were, then here is what is blocking your new TOW3 items from activating properly...
As a prior "oil well" user you will need to follow these steps first to clean out your NT7 from the prior "oil well" indicator code protection embedded (SORRY...no other way around this!);
You will need to go through the complete remove/install process of the Ninjatrader platform per the instructions within this video ---> http://www.screencast.com/t/AjcwhYcB
Once all of these steps have been followed, the TOW3 [TOMbars] will be operable and ready to go.