I received a popup message to “Buy License” or “Contact Vendor” in my NinjaTrader.

There are 2 reasons that may be contributing to this error:

1). Your activation has been terminated due to cancellation or terminated membership.
SOLUTION: Log into your Account Manager (http://theoilmoney.com/secure/member) >> Add / Renew Subscription and complete a new order.  YOU WILL NEED to resbumit your machine ID for activation using the Activation page with in the Member's area of the site (http://theoilmoney.com/members/new-activation-process/) so that we can update our records and ensure your machine ID has been activated.

2). You may have tried to apply a product that you are not activately subcribed to.
SOLUTION: Log into your Account Manager (http://theoilmoney.com/secure/member) >> Add / Renew Subscription and complete a new order.  YOU WILL NEED to resbumit your machine ID for activation using the Activation page with in the Member's area of the site (http://theoilmoney.com/members/new-activation-process/) so that we can update our records and ensure your machine ID has been activated.

If you continue to have an issue, after confirming you have an active subscription to the product, then please submit a Ticket (http://theoilmoney.com/secure/helpdesk)  with the details and screenshots of the following items:

• control center (showing you're connected to data)
• NinjaScript Assembly (control center >> file >> utilities >> Remove NinjaScript Assembly)
• machine ID (control center >> help >> about)
• a basic 1 minute chart (showing you are getting candles)
• data series window 
• indicators window (showing a list of our indicators in the top left panel)
• chart with problem
• all error messages (if you are getting any)

So that we can review what are you dealing with.

These screenshots will give us a view of what you are working with and help us understand what the problem is so that we can provide further assistance.