Why do I have to do this?
We always wrap our indicators with security code to protect you and your computer. Sometimes this coding (computer language) can interfere with other coding and prevent you from installing other software.
Due to the previous OilWell (the old TOW) installation that may be on your computer, we have found it can cause compatibility issues with some users on the NT7 platform.
As a result, the only course of action to correct this issue is to follow the steps outlined below. Once a new NT7 install has been performed, and indicators download this issue should be resolved.
What do I have to do?
If you are a seasoned pro, follow these first set of instructions below. If you are not good at this stuff, go to the second set of instructions below:
First set of instructions:
Second set of instructions for advanced users:
You will need to remove (delete) your current NT7 platform and completely re-download and start with a fresh install. To properly ‘clean out’ Ninjatrader 7 follow these steps:
Even though this is an inconvenience, it's always good to scrub out the old stuff and start fresh. While you are in the process of doing this be sure to run a full virus scan and clear all your browsing history including cache and cookies and restart your computer, it's like giving your computer an acid wash.